Open to Finance & Operations roles · Dhaka-based
Sadaqatul Muntaha
Finance & Operations Professional
I turn client relationships, compliance work, and messy operations into systems that hold up under scale — from legal records at Chevron to a 40,000-person world stage.
BBA Management Information Systems · BRAC University
Dhaka, Bangladesh
IELTS 7.0
Open to opportunities
Process-driven.
People-first.
I'm a finance and operations professional who turns messy processes into ones that hold up.
I'm a finance and operations professional who's spent the last four years turning client relationships, messy processes, and compliance work into systems that actually hold up — at Chevron, in international student admissions, and everywhere in between. Most recently, I digitized legal records at Chevron Bangladesh, after completing my BBA in Management Information Systems at BRAC University. Off the clock, I coordinated operations for 40,000+ participants across 158 countries at the 25th World Scout Jamboree — recognized with Bangladesh's President Scouts Award, its highest national honor. I'm at my best turning ambiguity into a process, and a process into a result someone can measure.
- Most recent
- Internship, Chevron Bangladesh
- Based
- Dhaka, Bangladesh
- Studied
- BBA, Management Information Systems · BRAC University
- Languages
- English · Bengali
- Focus
- Banking & Finance
What I've done
From legal ops to marketing pipelines — growing responsibility, and results you can measure.
Internship
ChevronMay 2026 — Jul 2026
Gulshan, Dhaka
- Digitized 3000+ corporate legal records through high-volume scanning & metadata tagging, optimizing document retrieval and ensuring regulatory compliance.
- Enforced a strict 6-field naming convention, reducing data inconsistencies and ensuring accuracy in legal documentation and audit readiness.
- Optimized the document archiving pipeline bridging hardcopy and digital systems, reducing manual data-entry errors and improving operational efficiency.
- Managed data synchronization for legal registers, tracking contract statuses to support seamless information retrieval and compliance requirements.
Admission Officer
TSG EducationJan 2026 — Mar 2026
Dhaka, Bangladesh
- Managed the admissions pipeline for 50+ international clients across 5 destinations, converting 60%+ of qualified leads into enrollments through strategic relationship building.
- Coordinated application processing and verification for 40+ clients quarterly, ensuring 95%+ on-time submissions and regulatory compliance.
- Established strategic relationships with 15+ partner institutions, securing 10+ placements monthly and managing multi-stakeholder communications.
- Executed targeted campaigns via social media and events, generating 200+ qualified leads monthly through data-driven marketing strategies.
Branding & Marketing Executive
TSG EducationOct 2024 — Dec 2025
Dhaka, Bangladesh
- Led digital marketing strategy across 5+ platforms (Social Media, Google Ads, CRM), analyzing data to optimize lead generation and conversion metrics.
- Managed monthly marketing budgets with ROI tracking, ensuring efficient capital allocation and measurable campaign performance.
- Executed 15+ campaigns monthly, monitoring performance through analytics and KPI dashboards, achieving consistent engagement growth.
- Utilized JIRA task management and CRM systems for workflow optimization, improving team efficiency and project delivery timelines.
- Provided client counseling for international student enrollments, demonstrating strong relationship management and advisory capabilities.
Associate Manager
marketUP.Feb 2023 — Sep 2023
Dhaka, Bangladesh
- Managed digital marketing campaigns for multiple clients, coordinating team workflows and ensuring delivery of quality outputs within timelines.
- Oversaw campaign execution and team performance, implementing quality-control measures and optimizing operational processes.
- Gathered client requirements, provided strategic recommendations, and implemented customized solutions to drive business growth.
- Managed client accounts end-to-end, supporting campaign execution and ensuring 95%+ client satisfaction through responsive communication and problem resolution.
- Monitored campaign performance metrics using Google Analytics and reporting dashboards, providing data-driven insights for decision-making.
- Developed Standard Operating Procedures (SOPs) for client engagement workflows, improving team efficiency and process standardization.
- Coordinated cross-functional teams to deliver projects on schedule, demonstrating project management and operational coordination skills.
Customer Relationship Officer
EnglishBoliJul 2021 — Dec 2022
Dhaka, Bangladesh
- Managed customer inquiries and resolved issues through email and chat support, maintaining high satisfaction levels and retention rates.
- Converted prospective customers into active enrollments through consultative selling and relationship building.
- Coordinated with stakeholders to ensure a seamless customer experience and achieved enrollment targets.
Sales Executive
Tele MusketeersFeb 2021 — Aug 2021
Dhaka, Bangladesh
- Achieved monthly sales targets through strategic lead management and client acquisition initiatives.
- Managed the sales pipeline, maintaining client relationships and closing deals to meet performance metrics.
- Demonstrated the ability to identify market opportunities and convert prospects into revenue-generating customers.
What I work with
Finance & Analytics
Client & Relationship Management
Operations & Compliance
Leadership & Communication
Education & credentials
Bachelor of Business Administration — Management Information Systems
BRAC University · Dhaka, BangladeshHigher & Secondary School Certificate
Viqarunnisa Noon School and College
IELTS — English ProficiencyBritish Council / IDP
International AwardDuke of Edinburgh's Award
President Scouts AwardBangladesh Scouts — highest national honor
